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ActionAid/infoasaid learning review of the pilot communications project in Isiolo


As part of a wider partnership aimed at supporting integration and mainstreaming of communications with disaster affected communities in ActionAid’s emergency preparedness and response programming, infoasaid supported ActionAid to launch an innovative communication project in drought-affected Kenya in May 2011. 

The pilot communications project aimed to support the delivery of ActionAid’s humanitarian assistance in Isiolo County through systematic, timely and reliable communication between the organisation and crisis-affected communities. 

The project set up a FrontlineSMS hub and a Freedom Fone voice message service, provided communications training for ActionAid staff and distributed phones and solar chargers to crisis-affected communities.

This learning review looks at the key successes and challenges of the project to date, and makes recommendations for its improvement.