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Global Secretariat IT Manager

This is an outstanding opportunity to enhance your IT management skills while helping to deliver women’s rights, social justice and an end to poverty.

Working with the Head of Digital and Technology, you will take responsibility for managing IT requirements and user support for our Global Secretariat including infrastructure that relies on outsourced services. You will utilise your technical expertise to consult with key stakeholders to understand infrastructure requirements and design core infrastructure services with appropriate availability, capacity, performance and security. This will involve evaluating IT operations, developing continuity plans for core systems and overseeing IT procurement. You will also play a leading role in the delivery of high-quality IT support at the local level, primarily through the use of in-country outsourced providers. You will make sure IT hardware assets are updated and maintained too.

You will hold a degree in computer science or related field and possess extensive experience of working with systems and process analysis as well as hardware and networking. Used to overseeing external service providers, you will possess excellent project management skills and a good understanding of partnership and governance in IT environments. You will also have sound knowledge of system and data architecture.

A strong communicator, you will be good at developing people, influencing others and driving change programmes.

An ITIL Service Management qualification would be desirable and certification in Cisco, Windows OS, SQL, VMware, LAN and or WAN would be an advantage.

If you have the technical expertise and strong management skills to make a significant difference to our organisation, we would be delighted to hear from you. Please send your CV and motivation cover letter to by Sunday 17th November 2019, in the subject line please state ‘GS IT Manager – Your Name’ .

You are requested to highlight in the motivation letter how specifically you meet the criteria for this role.  To be considered for this role, you must be able to provide proof of eligibility to work in the location requested.

If you do not meet all the essential criteria, please don’t apply as we only invite candidates for an interview if they meet all of the essential criteria listed on the job description. In addition, your application will be stronger if you meet at least some of the desirable criteria.

Due to high volumes of applications received, should you not have received feedback on your application within two weeks of the closing date, please consider your application unsuccessful. We reserve the right to withdraw any of our vacancies at any time.

ActionAid is committed to providing equal opportunities for everyone regardless of their background. We value diversity and welcome applications from all sections of the community in particular women who are currently underrepresented in senior positions. We regret that agency candidates will not be considered.

Reg. Charity No: 274467



GS IT Manager JD
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